Autoplay
Autocomplete
Previous Lesson
Complete and Continue
Telephone Etiquettes
Telephone Etiquettes
Introduction
Aspects of Phone Etiquette
Using Proper Phone Language
Eliminate Phone Distractions
Inbound Calls
Outbound Calls
Handling Rude or Angry Callers
Handling Interoffice Calls
Handling Voicemail Messages
Methods of Training Employees
Correcting Poor Telephone Etiquette
Handling Rude or Angry Callers
Lesson content locked
If you're already enrolled,
you'll need to login
.
Enroll in Course to Unlock